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IT Project Analyst - Hertfordshire, Watford, WD171

  • A hirdetés 1401 napja lejárt
Due to the continuing growth of the TJX Europe store estate, The IT Project Analyst role bears great importance in the smooth implementation of IT infrastructure projects (new stores & locations etc), and ensuring new applications are supported in-line with customer expectations.

The Project Analyst will -

Support the delivery of external IT implementation projects (e.g. new stores, DCs, store hardware projects) and provide support during the initial roll-out / implementation.
Support external project managers through the TJX Europe Service Transition process to progress applications / projects into ongoing business support

In this role organisational skills are essential to ensure that concurrent projects run smoothly and you will also need to be able to influence at a variety of levels within the business.

Key areas of responsibility will include -

Collate and distribute key information to project teams and the business.
Learn and build upon business knowledge from relevant user areas.
Build and maintain relationships with key stakeholders and manage their expectations as appropriate.
Liaise with internal and external third parties.
Create and deliver presentations to members of IT and/or the business.
Track issues, resolutions and customer communications accurately.
Analyse and diagnose underlying problems to develop workarounds and permanent fixes.
Provide support to the European growth plans of TJX Europe, providing on-site support across TJXE locations where appropriate.

The following skills are essential -

Ability to work on multiple tasks, delivering on time
Team player, but also able to work on own initiative
Effective communication
Well organised
Effective at prioritisation
Natural curiosity
Able to deal with ambiguity
Process driven
Proficient in Microsoft Word, Excel and PowerPoint

It would also be highly desirable although not essential to have -

ITIL v3 Foundation qualified
ITIL Service Transition exposure
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