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Service Desk Agent

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.03.12.
Jelentkezési határidő: 2014.06.17.
Hirdetés azonosító: 776073


Service Desk Agent
Service Desk Agents are required for our major multinational client, operating a shared service centre in Budapest. They are currently looking for 1st line agents who can achieve customer satisfaction through a service-oriented attitude.

As a Service Desk Analyst you will be tasked with the followings: handling service requests and incidents in a structured way through following a „best practice” process approach.
As a part of the challenging and diverse helpdesk team you will be a key player in direct contact with the customers, having a major influence on business relations through Europe.

To be a successful applicant you need to speak English fluently besides another European language would be a great advantage, mainly French or German or Spanish or Dutch or Norwegian or Swedish. This position requires no previous work experience but a college or university degree is essential. Our partner is looking for a candidate who is self-motivated and conscious besides able to be a part of a team and willing to learn new processes continuously.

If you think that you are the suitable applicant for this position and seeking for new challenges in a multicultural environment at a prestigious global company’s local firm, don’t hesitate to apply with your English resume through our website.
Munkavégzés helye: Budapest

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