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Release Manager - Swindon, City, SN3 1TA

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Release Manager (Service Introduction)
Swindon, Head Office
Salary range: £47,669 to £52,966 plus excellent benefits
The Service Release Management function has been set up in Group Services to provide additional oversight and assurance over the way in which we implement IT Releases. The Release Manager is responsible for planning and controlling the movement of releases ensuring that the integrity of the live environment is protected. They will enable Group Services to engage and influence in the shaping of releases to determine the risk to service and tailor the level of oversight and engagement with more complex and critical systems.

Who we're looking for
You'll have extensive experience of what it takes to deliver IT services and an appreciation of the ITIL framework. Excellent communication and networking skills are also a must, as much of your success will hinge on the ability to co-ordinate and collaborate with a range of internal and external resources. You will need to develop strong relationships with internal IT groups, colleagues in both Business Transformation, Enterprise Development and third-party suppliers.

This is a high-profile, high-pressure role calling for substantial experience in IT service release strategies. You will be a focal point of contact for people of all levels and disciplines, so we are looking for strong relationship-building skills and the ability explain complex technical information to specialists and non-specialists alike.

What you'll be doing
You will be part of a small team who will have accountability to develop a Service Release Management Framework with the associated processes and procedures. Delivering greater transparency to release timing and content by better articulating the release landscape, you will provide delivery and support teams with clear sight of planned deployments. You will also be responsible for developing interfaces with all the operational teams within Group Services, and critically, ensuring strong links with Portfolio Planning and the new Development Centres in Enterprise Development are forged.

As Release Manager you will develop a release model that assesses the risk and size of composite releases including dependencies within the Portfolio and able to articulate contentions to Senior stakeholders within Group Services and Business Transformation. This will involve working with all the stakeholders above to check and agree scheduling of releases based on potential risk to service as a whole with the confidence to challenge where necessary.

The extras you'll get
You put a lot into your work. But you also know you get a great deal in return. Help us continue to offer customers the best possible experience, and we'll give you all the support, recognition and rewards you've come to expect, including plenty of scope for development and growth.

Why work for us
Our mutual status means we're here to benefit customers, not shareholders. Our commitment to customers, not shareholders, has always been what sets us apart from our competitors. And now, more than ever, our reputation for being open, honest and trustworthy is helping us go from strength to strength.

Underpinning it all is a commercial operation that never stands still. We're always thinking ahead, aiming higher and sharpening our competitive edge. That's why we invest in people who are not only proud of what we stand for, but who also have the talent and drive to boost our performance still further.
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