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IT Support Manager - Edinburgh

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At Lloyds Banking Group our vision is to be the best bank for our customers. By putting customers first, keeping banking simple and making a difference together, we'll help Britain prosper.

Our Commercial Banking Channels IT team are leading an exciting Transactional Banking Transformation programme that will shape the way Commercial Internet Banking operates. Joining them at the beginning of this major investment programme, you'll shape an incredible future. This is a high visibility role with senior stakeholders across the Bank.

In this key role, you'll manage and motivate a global supply network of technical partner teams and suppliers. You'll manage the transition of this major IT project into live, shape the production support model & team, and then lead the ongoing live support service. You will possess a strong track record in the provision of production support services, possibly backed by ITIL qualifications. You'll be widely networked and will be able to effectively manage dependencies, priorities, risks and issues at all levels. Championing best practice management across change, problem and incident management, estimating and resource planning, you'll review performance across the supply chain and take any necessary action to ensure improvement. Naturally, you'll forge influential relationships with diverse stakeholders as a trusted advisor, consultant and coach. You'll drive commercial value throughout while maximising quality and efficiency.

Experience in Financial Services is strongly desirable, as is experience of managing 3rd party suppliers and/or global delivery partners. A Commercial Banking background would be advantageous but not essential.

In return, we'll recognise and reward your performance. Our award-winning benefits package includes a flexible option that allows you to choose cash or pick from a wide range of benefits. These include a contributory pension scheme, private medical insurance and retail discount vouchers. You'll also have our full support, training and opportunities for both personal and professional development.
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Helyek Külföld
Kategória Külföldi munka
Aktiválás időpontja 2013.12.20.
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