Information Operator - Buckinghamshire, Milton Keynes, MK1 1
Information Operator required. You will take responsibility for the collection and distribution of Betting information related to events in a particular service. You will take Data over the phone and input this into the clients system ready to be sent to customers
PLEASE NOTE - this role is part-time working 20 hours a week (4 X 5 hour shifts). You will be required to work late afternoons / evenings (latest finish will be 11pm) and you will be expected to work Friday and Saturday evenings as this is a busy time.
To carry out your assigned role to ensure Collection, Teletext and Formnet information is delivered accurately
At all times carry out work duties in a professional manner taking into account the well being and safety of yourself and colleagues
Data administrators are allocated a specific race meeting or race meetings each day, and as such are responsible for checking the accuracy of information on their allotted race meetings before dissemination
In addition to collection duties, be prepared to assist Text Display and/or Teletext to ensure the smooth running of Text Room services and prep for the following days racing
Data Administrators will be expected to take telephone calls from Racecourse staff, and customers. Data Operators are expected to have a courteous telephone manner. If unable to deal with a phone call it should be directed to the manager, co-ordinators or member of the supervisory team
Phone calls from the Press or Media must be escalated to the Head of Data, Manager or Co-ordinators
The successful candidate will ideally have worked in the Betting and Gaming sector before and will have previous Data Entry experience with an eye for detail. You will need to have excellent numeracy skills and be confident with Math's. You will be required to work extensively on the telephone so a professional telephone manner is required.