We are looking for three Mail Engineers to join our team in Hungary, providing operational support for enterprise email infrastructure across EMEA, with a particular focus on EU Access datacenter email traffic and additional support for other Ariba datacenters.This role is suited to an engineer with strong hands-on experience in email infrastructure, SMTP and mail-flow troubleshooting, who enjoys investigating complex technical issues and maintaining reliable, secure production services.
Tasks:
- Provide operational support for email traffic across EU Access and other Ariba datacenters.
- Monitor and troubleshoot email delivery, SMTP and mail-routing issues.
- Investigate complex incidents using email headers, system logs and monitoring data.
- Support SMTP server deployment, administration and infrastructure configuration changes.
- Manage email authentication controls, including SPF, DKIM and DMARC.
- Work with DNS and load-balancing components supporting email delivery.
- Perform certificate rotations, patching and vulnerability remediation.
- Handle incidents and service requests, following established operational and change-management processes.
Requirements
- Strong hands-on experience with enterprise email infrastructure.
- Solid knowledge of Postfix and SMTP.
- Good understanding of DNS and its role in email delivery.
- Experience troubleshooting complex mail-flow and email deliverability issues.
- Ability to analyse email headers, system logs and monitoring data.
- Knowledge of SPF, DKIM and DMARC.
- Experience with load balancing in an email infrastructure context.
- Experience supporting production environments and managing incidents.
- Familiarity with infrastructure changes, certificate management and security maintenance.
Experience with Splunk, large-scale enterprise email environments, enterprise DNS platforms and vulnerability management would be an advantage. Familiarity with Ariba or similar enterprise application environments is also welcome.