Housekeeping Coordinator
The Housekeeping Coordinator coordinates the housekeeping efforts and activities along with guest requests to achieve excellent housekeeping service.
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Tasks & Involvements:
- Respond to all incoming calls and handle guest requests, issues and complaints to provide quality service and ensure guest satisfaction
- In charge of the departmental Knowcross system and make sure it is updated and used correctly
- Take key inventory to ensure all section keys/master keys are accounted for
- Responsible for supporting the Housekeeping department for administrative duties: inventories, timesheets, purchasing
- To be able to do daily room attendant task assignments (AM) or turndown/refresh rooms assignments (PM)
- Assigning specific cleaning tasks to each staff member based on their skills and expertise
- Training new staff members on proper cleaning techniques and methods
- Checking the cleanliness of the public area min 2 times/day
- To coordinate with the Team Leaders and ensure that the current room statuses are updated in the system at all times
- Ensure housekeeping guest amenities and supplies are well stocked and available for the cleaning tasks
The Ideal Candidate:
- At least few years of proven Housekeeping experience in similar position preferably in a 5-star property of similar size
- Excellent command of written & spoken Hungarian and English
- Good understanding of housekeeping systems & processes
- Superior attention to detail and ability to control multiple tasks simultaneously
- Ability to coordinate a team
- Qualification in hospitality in ad advantage
- Improved communication skills
Benefits:
- Competitive salary with cafeteria
- Meals in the staff canteen on duty
- Private healthcare insurance
- Uniform with laundry service
- International Corinthia discounts
- Employment recognition awards & events
- Learning & development opportunities
Candidates must be eligible to work in Hungary and are requested to submit their professional CV in English with their application .
CORINTHIA BUDAPEST, HUNGARY