Junior Support Engineer
Support Engineer
Our partner is looking for a Support Engineer.
What will you do in your new position:
- Act as part of the Solutions Support team to meet or exceed daily and weekly key performance metrics
- Deal with customer support requests, escalating complex issues as necessary
- Utilise Salesforce, Service Cloud and other applications relative to technical support resolution
- Attend customer sites in support as scheduled by the regional supervisor
- Act as a professional regarding the companies portfolio and help clients understand even the smallest technical details of the company’s products.
What do you need to be successful:
- Bachelor's degree in Engineering
- Experience in a fast-pacing environment (Trainee experience can apply as well)
- Knowledge of English at Business Proficiency level
Nice to have skills:
- Technical skills relating to the installation, commissioning or support of logistics ID or vision solutions
- Any other experience in the field of manufacturing
What our partner can offer you:
- Outstanding salary
- Performance-based bonuses
- 13th month salary
- Extensive training and clear career progression
- Good, youthful atmosphere
If this has sparked your interest, don’t hesitate to send your CV and apply!