Pozíció leírása / Job description

Our client empowers organizations worldwide to strategically acquire and optimize software investments, embrace cloud and AI technologies, and drive innovation through enhanced efficiency. They are a trusted advisor in strategic software acquisition, continual IT estate optimization, and maximizing returns on investments in cloud, data, and AI. 

• Secure, automate, and monitor cloud infrastructure

• Troubleshooting issues in the operational environments, including follow-up problem resolution, root cause analysis and change implementation

• Support the implementation of GCP Landing Zones to establish secure and scalable cloud infrastructure.

• Contribute to writing and maintaining CI/CD pipelines, improving development and deployment processes.

• Perform operational tasks for multiple services and technologies according to agreed SLA levels

• Create knowledge articles that can help to troubleshoot platform related issues 

• Maintain and monitor the healthy sate of end-customer environments

• Update support and operational documentation as required.

• Integrate monitoring solutions with internal Incident management people, process and tools.

• Gather requirements and provide continuous feedback loops between IT security and the Cloud CoE team

Elvárások / Requirements

• 1-3 years of relevant experience as Cloud Solutions Expert working with GCP, especially with GCP networking solutions

• Hands-on knowledge of Terraform for deplyoing GCP resources
• Awareness of ITSM frameworks (Support, Delivery and Implementation)
• Knowledge of Azure DevOps and GitHub

• Experience in dealing with multiple support groups that contribute to a service

• Experience with Firewalls and IT security

• Basic understanding and experience with ITSM systems

• Experience with networks (OSI layers, TCP/IP, Routes, VPN)

• Experience with installing, and configuring Linux based environments (RHEL)

• Experience with DevOps tools 

Amit nyújtunk / Benefits

• Flexible working conditions

• Opportunity for professional development

• Freedom to develop independent processes within your team. Our client believes that employees deliver better results when given autonomy and responsibility. 

• Open communication; through a flat organizational hierarchy, they are agile and able to respond as a cohesive team