INSIDE SALES/CLIENT RELATIONS SPECIALIST

They are seeking a motivated, results-driven Client Relations Specialist to generate new business, manage customer relationships, and drive revenue through B2B phone and virtual sales. The role requires strong communication skills, a customer-focused mindset, and confidence in engaging decision-makers and navigating gatekeepers. It offers an excellent opportunity for career growth in sales, including progression into Field Sales.

Duties and Responsibilities:

• Manage a portfolio of up to 400 potential customers across multiple countries (up to $50K annual revenue each)
• Maintain and grow accounts through virtual relationship management
• Monitor account activity, identify churn risks, and take proactive retention actions
• Identify and drive cross-selling opportunities within existing clients
• Re-engage and win back lost clients in the region
• Acquire new clients (“new logos”) within the defined revenue segment
• Collaborate with pricing teams and develop existing customers to expand business
• Track activities in CRM (HubSpot) and meet KPIs (calls, growth, volume)

Requirements:

• High school diploma
• Experience in the freight forwarding or logistics industry
• Fluent English knowledge (both written and oral)
• Ability to build rapport and maintain relationships with clients
• Must be able to communicate effectively and persuasively
• Excellent oral and written communication skills
• Excellent listening and negotiation skills
• Ability to multi-task and work independently
• High level of attention to detail
• Positive attitude and ability to overcome rejection from sales leads

Advantages:

• Experience in virtual sales or customer service experience
• Familiarity with CRM software (e.g, Salesforce, HubSpot)
• Multilinguality

What They Offer:

• Competitive remuneration package including a personalized sales incentive plan
• Work performance indicators such as customer calls per week, and quotation activity will be flexible and personal to each individual
• Flexibility on location and office alignment, depending on personal circumstances
• Training and development
• Friendly, fun and relaxed culture
• Access to OIA University 1000’s of courses for personal and professional development
• Milestone recognition and participation various employee recognition competitions
• Opportunities for career development and advancement

Working hours:

• Full time

Location:

• Budapest

How to Apply:

• Please send us your professional CV by clicking the "Apply" button below!

What Happens After You Apply:

• We automatically forward all received applications to our partner without reviewing them.
• From that point on, our client takes over the handling of your application, so we are no longer involved in the subsequent steps of the selection process.

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