Pozíció leírása / Job description

One of the largest and oldest SSCs in Budapest is looking for a German Speaking L1 Service Desk Analyst.

The company currently employs over 2,500 people from 98 different nations. In the Hungarian office you will find a very international, fun and open environment with friendly colleagues. As the processes are quite complex and wide-ranging, you will have the opportunity to progress quickly in your career. 

As a Service Desk Analyst you will thrive in:

• Troubleshoot IT related issues and handle customer requests
• Provide remote support through different channels such as telephone, email, or chat
• Support our top customers using your specific language skills

Elvárások / Requirements

• A high school diploma
• German on a business level (working/support language)
• English on a communication level (for interviews, training, and internal communication)

Amit nyújtunk / Benefits

• The company has been delivering services from Hungary since 2001, making them a perfect choice if you’re looking for stability
• They provide a wide range of benefits, including a market-leading comprehensive private health care package
• They offer extensive self-development opportunities: their colleagues have many training possibilities for personal and professional growth
• At Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere
• You can seize the day with us at their company events, hobby clubs, and sporting initiatives
• An attractive compensation package