Pozíció leírása / Job description
The world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the organization is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The organization works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
- Provide expertise and advice on ERP best practices.
- Manage operational ticketing tools and look for improvements.
- Analyze and manage incoming tickets, performing functional analysis to determine the best support approach.
- Collaborate with technical teams to resolve issues.
- Train end-users on business applications and ERP systems.
- Create and maintain operational and knowledge documentation.
Elvárások / Requirements
- Three years of professional experience in business applications support.
- Excellent knowledge of D365 modules and a proven record of ERP support.
- Fluency in spoken and written English is required.
Amit nyújtunk / Benefits
- be part of the world’s largest humanitarian organization
- work in a diverse, multinational organization
- cafeteria benefits
- medical insurance
