Dutch Speaking Technical Support Analyst
Do you speak Dutch? Are you interested in the world of Technical Support? – Then this is your opportunity!
Join our partner’s team as a Technical Support Analyst!
Feladatok / Tasks
-
Providing customer support via phone, chat, and email
-
Sharing product information and handling order-related inquiries
-
Identifying and resolving hardware and software issues
-
Managing complaints and improving customer satisfaction
-
Escalating complex cases to the appropriate internal teams
-
Complying with data protection and security regulations
-
Maintaining positive and cooperative communication within the team and with customers
Amit nyújtunk / Offer
-
Competitive salary and cafeteria benefits
-
Paid training and a modern office environment in Debrecen
-
Team-building activities and a supportive international community
-
Long-term development opportunities
-
Minimum secondary education
-
Confident Dutch (C1) and English (B2) language skills, both spoken and written
-
Experience in a BPO (customer service) environment
-
Customer-focused attitude with strong communication skills
-
Basic IT knowledge (e.g., MS Office, WLAN, Bluetooth)
-
Accuracy, reliability, and ability to work independently
-
Higher education degree
-
Technical interest or experience