Digital Experience Lead

Your new company 

Our partner is a global organizational consulting and leadership advisory firm. They specialize in discovering, developing, and transforming leaders to help businesses achieve their full potential 

Your new role 

Our partner is looking for a visionary Digital Experience Lead to drive user experience and interface design across all digital platforms. This strategic role requires a deep understanding of user-centered design principles and experience with SaaS and customized portal solutions. The Digital Experience Lead will be pivotal in shaping the future of digital products, ensuring a consistent and exceptional user experience. 

Key Responsibilities:

• User Research and Insights:
  Conduct research to understand users and clients, identifying pain points and opportunities to inform the product roadmap.
• Design Oversight and Execution:
  Lead the design of intuitive and visually compelling interfaces for web and mobile applications, including wireframes, prototypes, and high-fidelity mockups.
• Develop a Scalable Design System:
  Create and evolve the design system to ensure brand and UX consistency across all user touchpoints.
• Collaboration and Communication:
  Work closely with product managers, developers, and stakeholders to deliver high-quality products. Communicate design concepts effectively to both technical and non-technical audiences.
• Champion User-Centered Design:
  Advocate for design thinking principles across the organization, influencing stakeholders to prioritize customer empathy and usability.
• Monitor and Optimize Post-Launch:
  Use analytics, feedback, and performance metrics to continuously refine design solutions post-launch.
• Continuous Improvement and Innovation:
  Stay updated on the latest UX trends, tools, and technologies. Experiment with new methods to push design boundaries and enhance team efficiency.

What you'll need to succeed 

Requirements:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Graphic Design, or a related field.
• At least 8 years of experience in UX or digital experience design, focusing on customer-facing digital products and end-to-end design processes.
• High proficiency in design tools such as Figma, Adobe XD, Sketch, or similar.
• Experience with Agile/Kanban methodologies.
• Preferred experience in interactive agencies or consulting.
• Proven ability to influence and drive change within an organization.
• Expertise in user research methodologies, including interviews, surveys, design sprints, and usability tests.
• A compelling portfolio showcasing successful customer experience projects.
• Mastery of design tools and a solid understanding of web and mobile app design standards, accessibility, and responsive design.
• A proactive and resourceful attitude, with a passion for tackling complex design challenges in a fast-paced environment.
• Strong analytical and problem-solving skills.

What you'll get in return 

• Cafeteria
• Annual performance bonus
• Health insurance
• Extra holidays
• Language training during working hours

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.