Czech-speaking Helpdesk Analyst

Our leading IT provider partner company is building a new team for their project and they are looking for candidates for Czech-speaking Helpdesk Analyst position in Budapest with hybrid working option.
Main responsibilities:

• Support the customers using your outstanding language skills
• Handle the incoming phone calls, emails or requests in chat
• Solve the requested IT-related issues of the customers
• Contribute to maintaining and increasing the customer satisfaction level

Requirements:

• High school diploma
• Fluency in Czech/Slovakian and English
• 1 year's experience in customer service or IT support
• Customer-centred mindset and excellent communication skills

The company can offer:

• Home-office opportunity, sport and health package to be able to keep a work-life balance
• Language courses, trainings for lifelong learning
• Competitive salary and benefits package
• Opportunity to work in a multinational environment where you can develop your skills and use your language knowledge

What you need to do now:If you’re interested in the position above and have the required skills and background, please apply below and we will contact you as soon as possible!