Pozíció leírása / Job description

Our partner, Alpha FMC is bringing their impressive UK success story to Hungary, building a brand-new Global Business Center in Budapest. They are looking for an Application Support Engineer to maintain and enhance core enterprise platforms, with a primary focus on the HR (Workday) ecosystem. They offer a unique environment that prioritizes an inclusive culture and service excellence from day one. In this role, you will help ensure smooth day-to-day operations and resolve issues efficiently within a collaborative, supportive, and social international team. It is a rare chance to join a community that values teamwork, celebrates success, and genuinely enjoys working together to build a fresh operation.

Platform Support: Provide Level 1, 2, and 3 support for Workday and other SaaS applications, troubleshooting configuration and integration issues.
Incident Resolution: Manage incidents, service requests, and system alerts within SLAs, performing root-cause analysis on recurring issues.
User Management: Support user onboarding, maintain access and permission structures, and perform regular audits of security settings.
Upgrades & Maintenance: Assist with Workday patching, application upgrades, and coordinate UAT cycles with business teams.
Data & Compliance: Support data quality initiatives, assist with integration monitoring, and ensure application changes follow IT governance and compliance frameworks.

Elvárások / Requirements

Requirements

Must have Workday HCM Core knowledge and hands-on experience supporting Workday environments.
Strong understanding of Workday configuration, security, and data management.
Experience with SaaS enterprise applications and integrations (APIs, data flows).
Familiarity with ticketing systems (e.g., Jira, ServiceNow) and ITIL-aligned support processes.
Strong communication and stakeholder management skills, with the ability to translate technical issues for business users.
Good to have: Other Workday certifications (e.g., Payroll, Recruiting, Talent & Performance, Integration) or a Bachelor’s degree in IT/Computer Science.

Amit nyújtunk / Benefits

Why Join Us in Budapest?

Financial Rewards & Security

Performance-Based Bonus
Cafeteria
Pension Contribution
Life Insurance

Flexibility & Modern Workstyle

Hybrid Model: Enjoy the best of both worlds with a flexible schedule (usually 2-3 days in the office).
Home Office Support
Work from Abroad: Work from another country for up to 20 days per year to better sync your travel plans with your career.

Health & Wellbeing

Private Health Insurance
Mental Health Support
Inclusive Care: Dedicated support for special needs, including workplace accessibility and specific health considerations.

Family-Friendly Culture

Enhanced Parental Leave: They top up state benefits to ensure 100% of your base salary for 20 weeks of maternity leave and 2 weeks of paternity leave.
Fertility Treatment Support

Growth & Connection

Access to extensive internal and external training programs to fuel your growth.
Enjoy a generous budget for team-building events and social activities.