Dutch Speaking Technical Support Analyst

Spreek je Nederlands? Zo ja, solliciteer dan op onze vacature!

Are you interested in the world of Technical Support? – Then this is your opportunity! Join our partner’s team as a Technical Support Analyst!

Feladatok

• Providing customer support via phone, chat, and email

• Sharing product information and handling order-related inquiries

• Identifying and resolving hardware and software issues

• Managing complaints and improving customer satisfaction

• Escalating complex cases to the appropriate internal teams

• Complying with data protection and security regulations

• Maintaining positive and cooperative communication within the team and with customers

Elvárások

• Minimum secondary education

• Confident Dutch (C1) and English (B2) language skills, both spoken and written

• Experience in a BPO (customer service) environment

• Customer-focused attitude with strong communication skills

• Basic IT knowledge (e.g., MS Office, WLAN, Bluetooth)

• Accuracy, reliability, and ability to work independently

Előnyök

• Higher education degree

• Technical interest or experience

Ajánlat

• Competitive salary and cafeteria benefits

• Paid training and a modern office environment in Debrecen

• Team-building activities and a supportive international community

• Long-term development opportunities