ServiceNow Architect

Establish and manage ServiceNow technical governance and standards according to best practice, always ensuring scalable solutions.
Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas.
Drive standardization.
Assist with the design and implementation of Servicenow modules, applications, and custom functionality.
Provide technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practice.
Analyze and translate business information and technical requirements into architectural blueprints and functional design to match customer requirements.
Follow implementations from idea concept to deployment.
Facilitating requirements gathering workshops, validating solutions and test the interpretation of the client’s needs.
Participate in design and implementation of integrations between ServiceNow and other 3rd party enterprise applications.
Support the ServiceNow Enterprise Service Management team with operational- and project related ServiceNow activities.
Effectively manage key internal stakeholders.

Elvárások / Requirements

Industry and project experience of 2+ years with ServiceNow
ServiceNow System Administrator certification and/or and Implementation Specialist
Some technical knowledge is highly desirable – programming: Javascript, SQL, etc.
Experience working in an IT Service Management (ITIL) / Agile / DevOps environment
ITIL Foundation as a minimum
Have the drive and determination to learn and continuously share your knowledge with others
Experience working with international teams and passionate about working in a fast-paced global environment
Fluency in English
Strong Analytical skills with a holistic solution focus – able to look at the bigger picture
Service-minded with the ability also to challenge customer requests
Adaptable and friendly nature
Willing to travel upon need