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Portuguese Speaking Customer Solutions Specialist

For our partner company we are looking for a colleague for the following job:

Customer Solutions Specialist with PORTUGUESE language skills

If you are interested in this opportunity, please apply with your CV in ENGLISH!



Feladatok / Tasks

  • Handle inquiries from customers and partners, providing product and service information

  • Solve technical problems, collaborating with Level 2 specialists for complex cases

  • Manage customer data in compliance with data privacy regulations, ensuring a high standard of service

  • Perform effective follow-up to ensure timely resolution of issues and customer satisfaction

  • Collaborate continuously with the team, customers, and partners



Amit nyújtunk / Offer

  • 100% Home Office support

  • Permanent contract

  • Cafeteria benefits

  • Modern and multicultural work environment

  • Opportunity to build a wide network of connections.


Requirements: 

  • C1 level Portuguese and at least B2 level confident English language skills

  • Native level Hungarian knowledge

  • At least a high school diploma (college/university degree preferred)

  • Customer-oriented with excellent written and verbal communication skills

  • Effective follow-up and problem-solving skills

  • Confident knowledge of MS Office suite

Benefits: 

  • Experience in customer service or technical support roles

  • Knowledge of CRM software