O2C Order & Customer Contact Management Trainee

Opella is a leading global consumer healthcare company focused on improving everyday health and making self-care more accessible. With a strong international presence and a portfolio of trusted healthcare brands, Opella helps millions of people take better care of their health every day.

Feladatok:

• Assist O2C Market Customer Care teams with daily operational activities
• Responsible for Customer order administration
• Responsible for capturing customer orders accurately and efficiently into the ERP system
• Collect and register inquiries, requests, claims, returns from external and internal customers in a timely manner, based on predefined priorities
• Handle and track customer complaints, resolving within own area of responsibility or by coordinating with other functions
• Ensure all activities comply with Opella policies, O2C Core Model processes, and Good Distribution Practices
• Contribute to process improvement and automation initiatives
• Support ongoing projects with administrative tasks
• Prepare ad hoc reports and analysis

Elvárások:

• Ongoing university studies in Finance, Logistics, Supply Chain, or Business Administration (active student status in Hungary)
• Proficiency in Microsoft Office
• Fluent English knowledge

Munkaidő:

• 20-30 hour availability/week
• Long-term student job

Amit kínálunk:

• Months 1–3: gross HUF 2,400/hour, from the 4th month onward: gross HUF 2,600/hour
• Flexible home office policy
• Trainee program opportunity
• Thesis support
• Paid leave

Előnyt jelent:

• Experience with ERP systems
• German language knowledge

Apply only with English CV. If you have any questions, please contact me ([click to reveal email address]banfi.barnabas@minddiak.hu).