Description:

• Provide professional support to customers via phone and email regarding technical inquiries
• Investigate and resolve product- and application-related issues while ensuring accurate documentation
• Cooperate with internal technical and commercial teams to deliver effective solutions
• Handle multiple customer requests simultaneously while maintaining a high level of service quality
• Follow internal processes and quality standards throughout case management

Requirements:

• MSc degree in Life Sciences, Biomedical Sciences, Biology, Medicine, Pharmacy, or a related discipline
• Previous experience in a laboratory, healthcare, medical technology, or other technical customer-facing environment
• Excellent English communication skills, both written and spoken
• Strong analytical and problem-solving skills with a customer-oriented mindset

Benefits:

• Opportunity to work in an international, innovation-driven organization
• Professional onboarding and continuous learning opportunities
• Long-term career development within a global company
• Competitive compensation and attractive benefits package
• Hybrid working model with home office opportunities

If you are interested in the position, you can submit your application by clicking the "JELENTKEZEM" button!