Logistics CSR (Customer Service)

Your new company

Join a dynamic and international team within a fast-growing online sales organization focused on delivering exceptional customer experiences across webshops and marketplaces. This is a fantastic opportunity to be part of a supportive environment where your contribution truly matters.
Your new role

As a German-speaking Customer Service Representative, you’ll support customers in Germany and Austria via phone, email, and chat. You’ll handle inquiries, assist with orders, deliveries, and returns, and work closely with installer partners to strengthen relationships and drive sales. You’ll also collaborate with internal teams and contribute to service improvement initiatives.

What you'll need to succeed

You’ll need fluent German and good English skills, strong communication abilities, and a customer-focused mindset. Experience in customer service, sales, or order management is an advantage. Being proactive, organized, and comfortable with MS Office (especially Excel) will help you thrive in this role. Familiarity with DIY or home improvement is a bonus.

What you'll get in return

• Permanent contract with competitive salary and performance bonuses
• Hybrid working model (2 days home office/week)
• Brand-new office in Sopron
• Full training and ongoing development
• Occasional travel to Budapest or abroad
• Friendly, international team with great spirit

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.