Your Tasks and Responsibilities:

• Mainly Assist in the installation, configuration, upgrading, and maintenance of various IT hardware and equipment, including laptops, desktops, printers, monitors, and other related devices.
• Provide basic on-site and remote technical support to employees, ensuring quick response and resolution for hardware-related issues.
• Maintain records of IT hardware assets and assist in inventory tracking and management.
• Document technical procedures, update user guides, and maintain maintenance logs to support team knowledge sharing and standardization.
• Assist in routine maintenance tasks and help implement hardware performance improvement initiatives under senior engineers’ guidance.
• Participate in IT projects such as hardware upgrades and data center setup.

 Your Talents and Skills:

• You have a degree in business informatics or an apprenticeship as an IT specialist and convince with your experience in the configuration of IT systems
• Preferably you already have some experience in the area of IT service management (ITIL)
• Customer orientation is a matter of course for you. Your process-oriented way of thinking will help you to advise and support our employees correctly
• When things get trickier, you keep a clear mind. Your analytical mindset allows you to dive deep into technology and know exactly how to identify and solve problems
• You enjoy working in an international team
• With your communicative strength you keep calm and know exactly what is important to find the best solution for everyone
• You are fluent in both written and spoken German and English

CATL offers you:

• permanent employment contract with diverse future perspectives in a growing company
• annual bonus payments (Christmas bonus and variable performance bonus)
• Group accident insurance, which covers you professionally and privately 24 hours/day
• attractive employee-recruit-employee program
• International working environment in which teamwork is emphasized
• Further qualification and professional development opportunities