As a Technical Support Analyst, you'll provide frontline support in Italian via phone, chat, and email.
If you are interested in this opportunity please apply with your ENGLISH CV.
Feladatok
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Provide customer support via phone, email, and chat.
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Assist with product setup, configuration, and troubleshooting.
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Ensure customer satisfaction by tracking and resolving issues.
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Collaborate with various departments to solve complex technical problems.
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Educate customers on product usage and benefits.
Elvárások
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Proficiency in Italian (B2-C1) and English (B2).
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Strong technical aptitude.
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Excellent communication and problem-solving skills.
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Minimum high school diploma.
Ajánlat
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Competitive salary,
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Cafeteria
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Team activities
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Paid training
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Modern office environment