IT Service Desk Specialist

An IT Service Desk Agent role is open at our client, which is a prestigious multinational company, operating in Budapest.

 Main Responsibilities

• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.
• Troubleshoot IT-related issues and handle customer requests.
• Take part in different projects
• Communicate and pre-qualify on complex issues
   

Requirements

• 1+ years in an IT Service Desk support role
• High School Diploma
• Fluency in English 
• Experience of providing 1st line support 
• MS Office skills
• Ability to organize own and other’s workload
• Excellent interpersonal and communication skills

The company can offer

• Competitive salary with compensation benefit package (Széchenyi Recreation Card, mutual aid fund, targeted health fund, pension fund, language course)
• Dynamic, international work environment
• Home office opportunity
• Chance to grow professionally in the field of finance within a multinational environment
• Flexible way of working according to the remote policy
• Employee discounts program at various contracted partners
• Career development opportunity

What you need to do now:If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to [click to reveal email address]mvirag@hays.hu now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.