Pozíció leírása / Job description

Our partner company is known as one of the world's leading automation experts and industrial robot manufacturers. The company has been present in Hungary since 1991. 

• Processing and understanding international customer inquiries
• Clarification and handling of commercial and technical issues with customers 
• Preparation of quotations, order processing, and invoicing for spare parts and repairs
• Identification of spare parts using parts lists, circuit diagrams, and images
• Close collaboration with related departments, including Purchasing, Logistics, Customs, Export Control, Shipping, and other service departments
• Determination of repair prices and verification of material availability
• Consistent follow-up on orders, ensuring on-time delivery and invoicing
• Handling of export processes and procurement of documents
• Monitoring and managing the return of repair parts
• Support in process optimizations and adjustments
• Preparation of regular business situation reports
• Processing complaints and credit notes

Elvárások / Requirements

• University degree (preferably in business administration)
• Professional experience in order processing is an advantage
• Confident handling of SAP and MS Office
• Knowledge of Salesforce desirable
• Fluent English and Hunarian language skill
• Customer orientation and intercultural competence
• Participation in on-call duty 
• Strong communication and teamwork skills

Amit nyújtunk / Benefits

• Home office
• Competitive benefits package
• 13th month salary
• Cafeteria
• Employee Assistance Program