German-speaking Customer Service Coach

Our partner is a multinational company located in Budapest is looking for a German-speaking Customer Service Coach for a team of 15-20 members.

Responsibilities:

• Prepare training materials and development plans
• Deliver customer service trainings and coaching sessions
• Provide regular feedback and support the professional development of colleagues
• Identify gaps and needs, actively look for improvement opportunities
• Work closely with team leader and manager to create a positive and safe environment for the team

Requirements:

• 3-5 years’ experience in customer service/service desk positions
• Experience in training, coaching and developing people
• Fluency in German and English
• Excellent communication, organisational skills, can-do attitude

The company offers

• Opportunity to work in a dynamic multinational environment
• Opportunity to grow personally and professionally
• Opportunity to join a growing company with new projects
• Competitive salary and hybrid working option (3 days home office per week)

If you’re interested in the position above, apply for the job and we will contact you as soon as possible!