German Customer Service Specialist

Our partner is looking for a German-speaking colleague, who is passionate about customer satisfaction, supporting business growth and helping customers achieve their goals.

If you are interested in this opportunity, please apply with your English CV!

Feladatok

• Handle inquiries from customers and partners, providing product and service information.

• Solve technical problems, collaborating with Level 2 specialists for complex cases.

• Manage customer data in compliance with data privacy regulations, ensuring a high standard of service.

• Perform effective follow-up to ensure timely resolution of issues and customer satisfaction.

• Collaborate continuously with the team, customers, and partners.

Elvárások

• C1 level German and at least B2 level confident English language skills.

• Native level Hungarian knowledge

• At least a high school diploma (college/university degree preferred).

• Customer-oriented with excellent written and verbal communication skills.

• Effective follow-up and problem-solving skills.

• Confident knowledge of MS Office suite.

Előnyök

• Experience in customer service or technical support roles.

• Knowledge of CRM software.

Ajánlat

• 100% Remote workmode.

• Permanent contract.

• Cafeteria benefits.

• Modern and multicultural work environment.

• Opportunity to build a wide network of connections.