Field Service Intern - Eaton

Leírás:
Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work.

Feladat:

The Junior Field Service Representative will be part of the Budapest Service Support Team, assisting the Electrical Field Service operations in the United Kingdom region. The primary function is to provide Service Sales and Field Service teams with pre- and post-sales administrative support, including maintenance service administration, contract management, processing field service reports, scheduling, product related services, as well as managing product problems/warranty and application assistance received via phone, email or Web.

Tasks:

• Administrate service maintenance tasks of all types carried out by field services work force using relevant databases and applications to ensure up-to-date data for all customers at all times
• Manage the coordination and related administrative tasks of Field Service Engineers
• Meet the quotation and contract administration requirements set by field service and service sales teams, supporting sales targets for Electrical products and related service maintenance contracts
• Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries
• Constant cooperation with sales, service and technical support departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes
• Able to detect and escalate problem or error with data that he/she is responsible for
• Proactive participation in team related tasks (projects, events, visitors, extra tasks)
• Provide assistance in database cleansing activities

Óradíj: 2833

Feltétel:

• Valid full-time active student certificate or passive legal student certificate (in this case we can only accept applications from students under 25)
• Strong written and verbal communication skills in English (C1)
• Native Hungarian language skills
• Intermediate knowledge of Excel functions
• Experienced user of MS office
• Strong communication skills
• Problem solving mindset
• Able to handle complexity

• SAP, Oracle, another EU language knowledge is an advantage

About Eaton:

Today, the world runs on critical infrastructure and technology. Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on us to help solve some of the toughest power management challenges on the planet. At Eaton, we’re dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable.

We are a power management company doing business in more than 175 countries. Our energy-efficient products and services help our customers effectively manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably. By giving people tools to use power more efficiently. Helping companies do business more sustainably. And by encouraging each and every employee at Eaton to think differently about our business, our communities—and the positive impact we can have on the world.