Diákmunka - Onsite Services Technician Intern
Work and grow your career at Schneider Electric!
Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On. Grow and expand your career at Schneider Electric! Our goal is to provide digital energy and automation solutions for energy efficiency and sustainability. We combine the world's leading energy technologies, real-time automation, software and services into integrated solutions available in homes, buildings, data centers, infrastructures and industries.
We are committed to our core values: #innovation #equality #sustainability. For more information about us, click on [click to reveal website link]
Join us, be part of creating a sustainable future with Schneider Electric's energy and digital solutions!
About the role:
The Onsite Services Technician Intern will be responsible for providing comprehensive support for Schneider Electric workplace and infrastructure equipment. This role involves hands-on technical tasks, coordination with external vendors, and ensuring high levels of end-user satisfaction. The technician will perform a variety of services including hardware break and fix, warranty management, asset tracking, IMACD (Install, Move, Add, Change, De-Install), eyes and hand support, and escort services.
What you will do:
We need our future intern’s support in the following areas:
•Desk-side Support: Provide direct support to end-users for workplace equipment including desktops, laptops, tablets, smartphones, and other devices.
•Hardware Break & Fix: Assist in diagnosing and repairing hardware issues, manage replacement of defective units, and ensure data restoration.
•Warranty Management: Coordinate repairs with manufacturers and third-party maintenance suppliers, manage warranty claims, and handle logistics for defective units.
•Asset Tracking: Maintain accurate records of equipment status, location, and user assignments in the asset management system.
•IMACD Services: Perform installations, moves, additions, changes, and de-installations of workplace equipment, ensuring proper configuration and user acceptance.
•Eyes and Hand Support: Execute technical tasks under the direction of remote administration teams, including equipment resets, installations, and troubleshooting.
•Stock Management: Manage inventory levels, procure items, and ensure availability of spare accessories and consumables.
•Onboarding: Assist new employees with IT asset delivery, setup, and training on Schneider Electric systems and tools.
•Event Support: Provide technical support for special events, including setup and troubleshooting of audio/visual equipment.
•Ongoing studies in a university in Hungary; Background or studies in Information Technology, Computer Science, or related field preferred.
•Some experience in IT support or a similar role is a plus, but not required.
•Possible commitment for at least 1 year with minimum 1 year active student status
•Advanced English and Hungarian language knowledge are must haves (both fluent speaking and writing), as you will be part of an international team
•Basic technical knowledge of workplace and infrastructure equipment (desktops, laptops, tablets, smartphones, printers, etc.).
•Willingness to learn and develop troubleshooting and hardware repair skills.
•Familiarity with basic warranty management processes and vendor coordination.
•Good organizational skills for asset tracking and inventory management.
•Ability to perform IMACD tasks efficiently and accurately.
•Strong communication skills for interacting with end-users and external vendors.
•Respect for security and confidentiality policies.
•Ability to work independently and as part of a team.
•High level of end-user focus and customer service orientation.
What we offer:
•Working hours: 4/6 hours per day, Monday to Friday
•1 Year, with the possibility to be extended
•Gross salary: 2200 HUF/hour
•We provide a laptop/cell phone for your work
•Engagement groups within the company - participate and/or organize activities/events for your colleagues - either a tree planting, a power plant visit, or a bake sale to support a charity... the sky is the limit!
•Working at one of the most sustainable corporations in the world
•International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
•Real future career building opportunities locally & globally
Bérezés:
2200 Ft/óra
Munkalehetőség 17 év feletti nappali tagozatos jogviszonnyal rendelkező diákok részére!