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Service Support Agent - German with English [NO-CIT07]

Régió: Budapest

Focus Consulting Kft.
 
Hozzáadva: 2016.04.29.
Jelentkezési határidő: 2012.05.18.
Hirdetés azonosító: 327853
 
Focus consulting

 

Megbízónk

Our client is a major multi functional business service centre in Budapest that is now seeking a Service Support Agent with German and English languages.

Feladatok

Provide technical support over the phone and via e-mail to end users calling with IT-infrastructure problems.

Tasks:
- To troubleshoot, correct technical faults and guide the caller through the necessary steps to restore functionality
- To solve hardware and software problems - on cell phones and blackberries as well
- To work together with colleagues to share information.


Elvárások

- Strong German and English knowledge
- University or college degree
- Minimum 1 year Help Desk experience
- Familiarity with MS Office
- Good verbal communication and listening skills

Előny

- General knowledge of computer networking
- General knowledge of mobile technology

 

Munkavégzés helye
Kategória
IT / Informatika
Régió
Budapest

 

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