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Operations Analyst

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.06.26.
Jelentkezési határidő: 2016.10.15.
Hirdetés azonosító: 1073054

Operations Analyst

Pozíció leírása / Job description

If you

- have the passion to become a professional Operations Analyst
- have a good command of English
- besides you would like to gain new impressions by a worldwide information technology services and solutions company, who provides business process outsourcing and technical help desk services to its clients across Europe...

...please read further! ↓↓↓

Feladatok:

-Incident queue monitoring and recording
-Network tool and server monitoring
-Diagnose problems and escalate if necessary
-Use ticketing systems
-Participate in change management activities following industry best practices
-Provide support in 7/24 shifts

Elvárások:

-min. 2 years relevant system/network monitoring or 2-3 years of service desk experience
-Basic knowledge of TCP/IP, systems management; exposure to Windows Server operating systems and Cisco IOS
-Working knowledge of MS Outlook and related applications
-Fluency in English
-Willingness to work in shifts
-Have an attitude for quick learning of technical and procedural topics plus the ability to work on multiple, dissimilar activities simultaneously
-Be a stress resistant team player
-Familiarity with one or more ITSM platforms

Amit kínálunk:

-Professional trainings
-Flexible cafeteria package
-Multinational environment, multicultural teams
-Fruit day every other week, recreation room
-Language courses in the office

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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