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French Service Desk Agent
Are we looking for you?
Absolutely yes, if:
- You speak French and English fluenltly,
- You have experience in IT related customer support,
Our client is a US-based, leading provider of customer software development, integration and maintenance services. We are looking for new members for their customer service department with great possibilities. Feladatok:
- Handle incoming phone calls
- Accepts and starts to process, solve or forward SW/HW and telephony problems
- Troubleshoot and resolve IT problems
- Accepts and supports SW and HW orders
- Analyses requests and problems and develops solution suggestions Elvárások:
- Native or fluent French AND English knowledge
- 1-3 years of experience in desktop support helpdesk or other experience in IT support
- Ability to use German or Italian as a 3rd language is advantage
- Strong problem solving skills
- Good communications and customer handling skills Amit kínálunk:
- Competitive benefits
- International team
- Long term, safe job
- Multicultural working environment
Jelentkezés:
Online regisztrációs lap kitöltése és önéletrajz feltöltése a Randstad honlapján
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