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Windows Desktop Support Analyst 
Grafton Recruitment Kft

Frissítve : 2014.08.19.
Jelentkezési határidő: 2014.08.20.
Hirdetés azonosító: 788861
Windows Desktop Support Analyst


Our client is one of the world's leading financial institutions. We are looking for a


into the Budapest based office

Role overview:

- Monitor problem ticket queues for issues and respond promptly to them
- Perform troubleshooting and investigation of complex technical issues as escalated by the Service Desk and Desk Side Support teams. The primary areas are Windows Operating System and Microsoft Office
- Perform change management duties, including creation, execution and validation of production changes
- Provide VIP support for senior executives
- Deploy and manage security patches
- Maintain and distribute the core Windows build
- Maintain and monitor overall PC health
- Support the software distribution and management processes, including packaging of applications and troubleshooting of software installation issues
- Maintain the software distribution infrastructure
- Test new and changed components being introduced into the Windows environment
- Participate in the engineering and deployment of global products
- Develop scripts and other forms of automation as necessary to efficiently solve problems within the enterprise desktop computing space

Skills Required

- Windows OS internals
- Working knowledge of networks
- Experience in troubleshooting

Skills Desired

- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Office Specialist (MOS) Certification
- Microsoft Certified Desktop Support Technician (MCDST)
- Experience in:
- System Center Control Manager (SCCM)
- Active Directory
- Script languages (Powershell)
- Appsense
- Virtualization technologies: Citrix, VMware
- Proficiency in T-SQL and SQL Server administration skills
- Experience working in a large environment



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