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Telecom Engineer(MV-6305)



JOB Személyzeti Tanácsadó Kft.
Hozzáadva: 2017.06.26.
Hirdetés azonosító: 811775


The individual will be responsible for the configuration and administration of the Avaya voice infrastructure and call center applications. This will include administering, maintaining, design support and implementing systems. This individual will also be responsible for the quality control of the deployed systems. With responsibilities to include:
Working experience on Avaya’s enterprise architecture including; Session Manager, System Manager, Communications Manager, and Modular Messaging.
Working experience managing and operating call center applications.
Serves as the SME for the delivery of voice solutions for Call Center Services
Provides VOIP operational break/fix support for P1/P2 service outages
Resolve open Service Desk tickets related to VOIP, the Avaya voice infrastructure and call center applications.
Installs and maintains voice network systems and equipment in support of Real Estate office adds/moves/changes
Working experience supporting and troubleshooting Audio Conferencing Systems
Knowledge of the European national dial plans and working experience with carriers and LECs
Collaborates with other Telecom Engineers to define hardware, HA, security, software/firmware, and ongoing maintenance standards/practices.
Participate in performance tuning and capacity management of the enterprise Avaya VOIP network and call center applications.
Bachelor’s Degree or equivalent work experience
3+ years’ experience in Enterprise contact Center Environment
3+ years with Avaya/PBX/IVR
Hands on experience with IP Telephony systems and Contact Call Centers
Knowledge of MPLS, switching, routing and fundamental LAN/WAN concepts
Ability to work with general guidance to effectively to perform routine and complex operational tasks and projects
Experience in:
Juniper, Cisco, Aruba, Riverbed, F5 LTM & GTM, Citrix, VMware
TCP/IP, DNS, QOS, IPv4, AD, IP Management, Radius, VPN, Network Security, SAAS, Private Cloud, Microsoft OS, Exchange
ITIL, Vendor Management, Project Management
Amit nyújtunk:
Opportunity to join one of the world’s most successful medical and electronics company; competitive salary; professional development opportunities.


Elektronika / Telekommunikáció, IT / Informatika
Munkavégzés helye
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