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Technical Service Manager


  • A hirdetés 1180 napja lejárt

It's a great opportunity for a good after sales type of person with technical skills!
I'm looking for a Technical Service Manager for our multinational partner for a regional role.

Tasks:

- Managing, directing and coordinating the activities of the field service and technical team: objective setting and review, personal appraisal process, ‘day to day’ man management function.

- Provide leadership to maximize output of field support and technical support staff.

- Prioritize and communicate support staff schedule to EAME team.

- Support/supervise key projects in EAME with technical product knowledge and installation know-how.

- Manage support costs within agreed budgets.

- Responsible for documentation of field issues and communication to the appropriate group for resolution.

Requirements:

- Technical degree and related knowledge

- Strong technical knowledge gained through time served (5 years) industry experience

- Proven management experience with field representatives would be considered an advantage

- Willingness to extensive traveling

- Fluent professional English

- Ability to handle and manage issues virtually

- Strong account focus and problem solving acumen

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