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Production Analyst (English Speaker) 
Grafton Recruitment Kft

Frissítve : 2015.07.22.
Jelentkezési határidő: 2015.07.23.
Hirdetés azonosító: 935357
Production Analyst (English Speaker)


Our partner operating in the field of information service is actively looking for a

Principal Accountabilities:

- monitors the production environment using established tools
- escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures
- takes appropriate action to ensure that processes are completed according to the schedule provided
- informs relevant production and user areas of outstanding issues that require further follow-up
- acts as a product-specific or procedural subject matter expert for other analysts in the absence of supervisor
- support the day to day activities of off-shore production hub, to ensure high quality, accurate and timely deliverables which meet requirements
- support client facing teams, business line initiatives or 3rd parties
- provide input for new system development

- BA degree, Diploma or equivalent
- At least 1 year work experience ideally
- Strong MS Office and database skills (preferably MS SQL)
- Understanding the pharma market and products
- Fluent English

Additional personal traits:
- Capable of performing repetitive tasks precisely, is tolerant of monotony
- Detail oriented, precise
- Demonstrated communication skills with a customer service focused approach
- Ability to work under pressure



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