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www.cvonline.hu

Portuguese Speaking IT Helpdesk Analyst


  • A hirdetés 975 napja lejárt
For our multinational partner we are looking for a
Portuguese Speaking IT Helpdesk Analyst


Location:
Budapest

Responsibilities:

  • Provide first line technical support to clients
  • Handling inbound phone calls and e-mails regarding specific applications and software
  • Diagnosis and resolution of client problems
  • Escalate difficult issues to the responsible second or third level
  • Properly logging each case in the computer system
  • Solving the problems effectively and following-up unsolved cases

Requirements:

  • Fluency in Portuguese and English is a must
  • User level computer literacy and desire to learn more about IT
  • Flexible, open minded and cheerful personality
  • Excellent communication skills
  • Fresh graduates are welcome!

What we can offer:

  • Competitive benefit package, fitness club membership
  • Possibility to learn more about IT and acquire certificate
  • Multinational culture and all the benefits it can offer
Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat Tapasztalat nem szükséges
Munkaidő tipusa Teljes munkaidő
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