Tasks
- During the lifecycle of an Incident a SME needs to be available to drive Incident resolution.
- Providing the technical lead on the customer contract
- Externally Facing the OPM SME is also deeply involved in CHM and PRM process.
Requirements
- university or college degree
- Cisco CCNA
- Cisco CCNP is an advantage
- ITIL
- professional experience in managing and developing customer networks
- deep knowledge in troubleshooting and incident solving
- ability to work in a team
- very good communication skills dealing with service partners
- quick to learn and to transfer knowledge - Willingness for Call on Duty service
- proactivity
- quality awareness
- willingness to do on-call-duty outside business hours
- fluent English
- MS Office
|
|
Personal skills
- Customer orientation
- reliability
- flexibility
Our offer
Successful candidates can use great benefits provided. The benefits support following areas:
- Performance bonus payment
- Recommend-a-Friend - get a bonus
- Free sport opportunity
- Cafeteria system
- Training and development opportunities in IT and foreign languages
- Skill-related training
- Life Insurance
- Free coffee
- Dynamic teamwork
- Possibility of career development
- International environment
- Ergonomic, modern work environment
Place to work
Debrecen
How to apply
Please upload your detailed professional CV (Hungarian/English) for the appropriate position on our homepage:
www.it-services.hu
Search by code: 71176
|
