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Multilingual Customer Service Agent in the Hotel industry

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2013.05.01.
Jelentkezési határidő: 2014.06.02.
Hirdetés azonosító: 540687
lejárt

 

 
 
Multilingual Customer Service Agent in the Hotel industry
A Multilingual Customer Service Agent in the Hotel industry job is open at our multinational partner who has a shared service center in Budapest downtown, operating in the tourism field. They are looking for energetic and talented people for their continuously growing customer support team.

The responsibilities of the Multilingual Customer Service Agent are the following:
- Keeping the contact with the customers and with the partners (hotels) of the company via phone and email, mostly managing incoming calls and emails

- Providing a word class customer service, managing customer claims and effectively resolving the appearing problems
- Effectively communicating with the customers and solving the upcoming problems
- Working closely together with the colleges in order to provide the best support to the customers

The ideal candidate has university or college degree, speaks fluent English and German/French/Italian and has at least one year experience in a customer service or front desk position. The ideal candidate has good communication skills, is customer-focused, has strong problem solving skills and team-player attitude.

If you are interested in this opportunity, please apply with your English CV.
Munkavégzés helye: Budapest
 

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