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L3 Linux Operations Specialist 
Grafton Recruitment Kft

Frissítve : 2015.01.27.
Jelentkezési határidő: 2015.01.29.
Hirdetés azonosító: 901136
L3 Linux Operations Specialist


Our multinational partner is looking for a motivated individual to join their core Level 3 Operations team. They looking a new colleague who is interested in supporting diverse and cutting-edge software applications for the enterprise.This is a challenging position that combines Linux, Windows, network, and application skills with the ability to write scripts and triage complex service issues.
- Support their main products: Jive, Socialware, Autonomy Idol, Interwoven
- Utilize network monitoring tools to identify, diagnose and fix network issues
- Identify areas of improvement and continually refine and improve our monitoring tools and processes
- Use their ticketing system to document customer trouble cases, network incidents, and infrastructure maintenance
- Work customer trouble tickets and coordinate escalations to engineering teams
- Produce technical documentation to aid effective troubleshooting and provisioning
- Prioritize and manage many customer trouble tickets and projects with minimal supervision

- 5+ Years Unix/Linux support and administration (Red Hat)
- Linux based troubleshooting
- Web services experience (Apache, Tomcat)
- Working knowledge of Perl and Python scripting
- Must be able to effectively troubleshoot in a complex environment
- Must take ownership of issues and pursue resolution of issues tenaciously
- Must be an effective communicator and be able to disseminate information effectively and appropriately to a variety of audiences



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