Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

ICAM OPERATIONS SERVICE LEADER (6061)


  • A hirdetés 1179 napja lejárt

Key responsibilities:
-Act as process lead / SME for Contract and Risk Modeling process, Simulation techniques, ITO/OTR/Finance and Margin Review (MR) Business processes
-Work closely with the Business to identify MR related processes,which can be re-engineered before digitizing
-Engage in continuous improvement of Risk & Modeling related processes using
Six Sigma and LEAN (e.g. error detection, process control, and process design strategies)
-Work with multiple teams towards streamlining various reports and analysis tools,
identify & eliminate non-value added steps to improve business productivity and assist in
accurate, timely and sound decision making
-Bridge the gap b/n the business and the support team and be a point of contact for any functional clarifications and work with support teams & businesses to come up with agreed upon workarounds / suggestions
-Drive proactive behavior in support teams for monitoring & issue resolutions; prioritize issues for business criticality and escalate issues as necessary; use existing metrics for monitoring issues, and develop others as needed
-Lead or participate in planning & execution of Design Reviews, Regression Testing,Production Cutovers, and Post-Production Transition.
-Able to perform the modeling / go thru the rigor of MR process to understand the improvement opportunities
-Assist in the identification, validation, and analyzing the impact of new features / functionalities in MR process / ICAM application
-Connect the dots between business requirement, technology enhancements and maintenance capabilities  to develop strategies to maximize support team effectiveness
-Quickly and accurately assimilates internal customer business processes, where appropriate, suggests and/or implements more efficient alternatives
-Develop and maintain relationships with business partners, project teams, key strategic vendors and peers
-Lead the Functional CCB ( Change Control Board ) and drive the Change Management process effectively
-Lead the knowledge management initiatives for ICAM IT support team

Requirements
-Bachelor's degree in Information Systems, Information Technology (IT), Computer Science or Engineering
-6 years of relevant and progressive experience in the field of Information Technology  to address business needs of digitization
-3 years of experience in business planning, resource allocation and project management of implementing information technologies
-Experience with J2EE, Oracle and integration technologies like ETL, EAI, web services and SOA concepts
-Full understanding of change management processes  incorporating multiple releases and business teams
-Exposure to a service environment, ITIL process
-Strong interpersonal, facilitation and communication skills
-Capable and influential at program management and business process improvements
-Strong customer focus, business acumen & ability to manage customer expectations
-Process focus with  a  keen  sense  for  driving  standardization and simplification
-Ability to take the broader scope of work and divide them into manageable chunks based on risk and ease of implementation
-Experience working in a global virtual environment with multiple teams
-“go and see by myself" approach to understand and provide direction
-Proven skills in design, analysis and interpretation of business needs
-Ability   to   influence   and   gain   commitment   at   all   organizational   levels
-Preferably experienced in CAP (Change Acceleration Process)
-Demonstrated   ability   to   lead   and   drive   change   in   a   complex   matrix   environment

Place of work: Veresegyház, Hungary

If you are interested in the position please send your application
(CV both in Hungarian and English) to E-mail cím megjelenítése

Helyek Pest
Kategória IT / Informatika
Egyéb hasonló állások Önnek
Polish speaking AR Accountant

HAYS Hungary Kft.

Your new company Our multinational partner is l...
Budapest


Sourcing Specialist

HAYS Hungary Kft.

Your new company Our German multinational pharm...
Budapest


Master Data Services Team Lead

HAYS Hungary Kft.

Master Data Services Team Lead munkatársat kere...
Budapest