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Head of Service Delivery Unit (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.24.
Hirdetés azonosító: 1003413
Daily tasks Ensure that the team would achieve the expected service levels, improve the quality Keep the employees motivated, support the professional development of team members, help to set their career goals Promote the effective work (broaden the knowledge base, check the quality, regular participation in meetings, teleconferences, keep contact with the foreign colleagues, travel abroad, trainings, etc.) Do administrative tasks (authorize vacation schedules, allocate and monitor tasks, control the utilization, etc. Occasionally tasks Keep contact with other teamleaders and back office employees Set the basic goals of performance, measurement, KPI Participate in the selection of new employees, organize the training of TLs Set, measure and track the goals of the team Support the teamleaders Organize new projects, delegate tasks Make status riports for the management members, implement and support the effective communication Participate in the setting of the of depatrment’s and unit’s strategic goals Support the fulfilment of the strategic goals
University degree Advanced English and intermediate German language knowledge Comprehensive professional, scientific/special knowledge (trainings, experiences, specialization, the deep knowledge of an area + several years of experience and the knowledge and integration of more speciality) Knowledge of Office Good conflict handling and problemsolving skills Able to keep and enhance the motivation of colleagues Strong-minded Independent, pro- active

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IT / Informatika
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