Responsibilities: 

- Provide support over the telephone, online and via e-mail to the clients 
- Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored. 
- Troubleshooting customer issues 
- Participate in training to maintain a high level of product knowledge. 
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues. 

Requirements: 

- Fluent in English 
- Native or close to native fluency in German 
- Customer focused, self motivated and able to communicate clearly, both written and in speech 
- Ability to multi-task, adapt rapidly to constant change in processes and technology. 
- Ability to suggest improvements to the various communications by the company 
- FRESH GRADUATES ARE ALSO HIGHLY WELCOME! 


What we are offer: 

- Attractive compensation and benefits 
- Initial and remedial professional network training 
- International, high-tech work environment 

If you are interested in the position above, please push the „Apply” button. Or send your CV in MS Word format to Papp Eszter E-mail cím megjelenítése .Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!