French or German speaking Service Desk Analyst positions with night shifts
One of the World’s leading information technology companies is now looking to hire Service Desk Analysts for their Budapest office. This could be the perfect opportunity for anyone with fluent German or French language knowledge. You are the perfect candidate if you wish to work besides your studies, or prefer to work at night. This opportunity opens the door for everyone whose ambition is to gain insights of the world of information technology and to work in a multi-cultural environment.
The key responsibilities and tasks include: - Being the first point of contact for customers - Providing technical help via phone and e-mail - Doing the administration and follow up work in connection with incoming calls and e-mails - Escalation of cases out of competencies - Handling the coordination of complex cases
- Fluency in English and also in German or French - Great communication and problem solving skills - At least high school degree - Minimum user level computer literacy - Troubleshooting experience is a plus - Willing to work in night shifts and weekends shifts
- Attractive compensation package - Cafeteria package and shift allowance - Carrier possibility - Multi-cultural environment and colleagues
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