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Estonian or Latvian Speaker Part-Time Customer Service Agent

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.03.01.
Jelentkezési határidő: 2014.06.06.
Hirdetés azonosító: 766036


Estonian or Latvian Speaker Part-Time Customer Service Agent
Estonian or Latvian Speaker Customer Service Agent position is open at our client who is a prestigious multinational company which provides services to their European Clients.

The responsibilities of the Customer Service Agent are the following:

- Keeping contact actively with visa applicants 
- Answering customer queries via email
- Providing information about the processes
- Liaise with partners, logging calls
- Resolving the occurring issues
- Running the database of the customers
- Logging cases, monitoring the resolution
- Working closely with the colleagues in order to provide efficient support to the customers

To be considered as an ideal candidate, you are required to speak fluent English and fluent Estonian or Latvian. Experience in the field of customer service is an advantage, but fresh graduates are also welcome. The position is a part time position (20 hours a week). Please note that the training is in full time.The ideal candidate will have strong problem solving skills, good attention to detail, customer oriented and proactive attitude.
Munkavégzés helye: Budapest

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