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www.cvonline.hu
EPM 2nd Level Support (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.27.
Hirdetés azonosító: 1069814
lejárt
YOUR TASK

You are participating in transitioning and then in the daily operation of the EPM application support.

• Processing the incoming tickets from users and the 1st level support.

• Administration of the EPM sharepoint system.

• Solving the user requests / incidents and other tickets.

• Forwarding the more complex problems to the next support level.

• Ensure of the expected service levels included in the contract.

YOUR PROFIL

• At least secondary school

• Fluent german knowledge (written and oral)

• Intermediate English knowledge (written and oral)

• 1-2 years experience in similar position

• Structured thinking

• Good problem solving skills

• Good communication skills

• MS Office knowledge on user level

• MS Sharepoint Server knowledge (nice to have)

• MS Project Server knowledge (nice to have)

• HP SM9 ticketing tool knowledge (nice to have)


Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Pécs
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