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Category Lead - London, Ealing, W5 5SL

We are currently recruiting for an exciting role working as Category Lead for General Merchandise. This role is responsible for championing the Shopper and use of Shopper data from Tesco Clubcard's 16m active customers with GM clients. For many clients this is the first time they will have access to shopper data and so understanding the client businesses and where we can add value is crucial. Key will be ensuring shopper data becomes integrated within their decision making by proving the business benefit of using dunnhumby. To be a GM expert, you will work within the wider GM team and with Solution experts to deliver client solutions that drive unique value using the suite of dunnhumby capabilities across media and insight.

Our insight covers both stores and on-line, with an underlying commitment to focus on customer behaviour irrespective of their chosen channel.

Key Responsibilities

Deliver twice yearly category reviews into category, working with standard tools and bespoke insight briefs to align to categories' strategic priorities
Own the day to day relationship with commercial, providing training, ad-hoc insight and consultancy as required to help categories make customer-led decisions
"Join the dots" between your clients' needs and the services offered by our teams working on media and supplier funded insight
Manage specific workplan projects, agreed on an annual basis with Tesco, typically aligned to piloting new solutions or process alignment with the client
Lead GM customer education to help raise the level of customer understanding across the Tesco commercial organisation
Be an expert user on GM versions of solutions, such as Shop, Workbench and PGR tool, creating and capturing best practice to support team and broader dh non-food practice
Create regular case studies which capture the value of insight through specific actions developed and implemented with the client

We are looking for individuals with category management experience and ideally from a general merchandise background, although this is just a desirable not essential. For this role you must be comfortable influencing and interacting at all levels and able to provide insight to support arguments.
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Munkavégzés helye London
Kategória Külföldi munka
Régió Külföld
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