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1st line IT service desk analyst (French and English) 
Grafton Recruitment Kft

Frissítve : 2015.01.06.
Jelentkezési határidő: 2015.01.09.
Hirdetés azonosító: 833663
lejárt
1st line IT service desk analyst (French and English)

(Budapest)

Pozícióleírás
Our multinational client is a EMEA-wide leader in a service sector being present in Hungary with a business support center providing IT customer services.

They are now looking for 1st LINE IT SERVICE DESK ANALYST for a long term cooperation.

Tasks:
- To escalate incidents where progress is not satisfactory
- To resolve Incidents / Requests remotely wherever possible
- Update customers on Incident / Request progression as and when required

Követelmények
- The ideal candidate has a strong command of French and English.

- We are looking for pro-active and dynamic analysts with excellent communication and interpersonal skills and
with the ability to handle fast moving and high-pressure customer facing environment.

- Other European languages (Spanish, Italian, German) are considered as a huge plus.

 

 

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