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www.cvonline.hu
Technical Process Specialist 
IT Services Hungary Kft.
Hozzáadva: 2019.10.16.
Hirdetés azonosító: 2348421

FELADAT
  • Validate the incoming change requests
  • Open changes in the given ticket logging system
  • Change follow-up
  • Monitoring Functional Mailboxes and assigning or processing incoming e-mails
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Cooperation with the Change Managements, Technical support units and other stakeholders other
  • Participation in the daily Task ROTA
  • Creating and distributing daily/weekly/ad-hoc reports
  • Maintaining customer specific training and process documents
  • Making suggestions for process improvement
  • Continuous knowledge sharing between the team
PROFIL
  • Advanced English and German communication skills

Personality

  • Good communication and problem solving skills
  • Ability to work in team
  • Logical way of thinking
  • Certification of good conduct

 

Kategória
IT / Informatika
Régió
Debrecen

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